Large Enterprises
Best for organizations with internal IT leadership and complex environments.
Core Capabilities Include:
24×7 monitoring of critical business systems
Server and endpoint patching
Network security management
Vulnerability management
Virtual Desktop Infrastructure (VDI) management
24×7 end-user help desk
Small Businesses
Best for teams without dedicated IT staff or with limited in-house expertise.
Core Capabilities Include:
Full IT management or hybrid IT support
Hardware and software support
Backup management
Onsite break-fix support
Remote monitoring and maintenance
Xpress
Visibility and alerting foundation for your IT infrastructure
Monitoring & Alerting
24x7x365 Infrastructure Monitoring
Critical Service Monitoring
Server & Hypervisor Monitoring
Backup Job Monitoring
Antivirus & Endpoint Monitoring
Escalation & Notifications
Asset Management
Inventory & Asset Management
Auto-Discovery of New Devices
Service Management
Ticketing & Workflow
Suggested Troubleshooting Tips
Automated Reporting
Xpand
Comprehensive managed services for organizations
Infrastructure Management
Server Administration (On-Premises, VMware, Hyper-V)
Cloud Infrastructure Management (Azure IaaS, AWS)
Microsoft OS Patch Management
Storage Administration
Automated Maintenance & Scheduled Reboots
Provisioning, Imaging & Device Restoration
Network Operations
Network Device Administration (Firewalls, Switches, Wireless)
DNS & DHCP Management
Firmware Lifecycle Management
Messaging & Collaboration
Microsoft 365 Tenant Administration
Exchange Online & Email Routing Management
Teams Voice & UCaaS Administration
Backup & Recovery
Backup Job Management & Remediation
Recovery Testing Coordination
Security Operations
Endpoint Protection Platform (EPP/EDR) Management
Security Tool Administration (SIEM, DNS Filtering, Auditing)
Threat Alert Triage & Remediation Coordination
Service Management
Incident Management & Escalation
Change Management & Approval Workflows
Problem Management & Root Cause Analysis
Error Frequency & Pattern Recognition
Software Distribution & License Tracking
Global Support
24x7x365 Service Desk
Multi-Region Support Coverage
Xcel
Tailored solutions for complex enterprise environments
Build a Custom Package Starting with XPAND
Advanced Email Security
Advanced Endpoint Security
M365 Security Monitoring
Log Security Monitoring
Security Awareness Training
End User Training Library
Internal Vulnerability Scanning
External Vulnerability Scanning
Vulnerability Management
Penetration Testing
Backup Solutions
Network Security Monitoring
Virtual CIO (vCIO) Services
IT Budget Preparation
Password Management Platform
Not seeing what you need?
IT Management
to Support Core
Operations
IT operations today leave little room for error.
Without proactive management, outages, security incidents, and reactive support become the norm, increasing risk and leadership exposure.
Our managed services restore control through proactive monitoring.
